How To Log In to Your TeleHealth Appointment

How to Access Your Virtual Visit 

For therapy appointments:

You may log in to our secure portal to view your appointment link. You will also receive an email with a unique link prior to each session. The link is generated by and the session is embedded into our secure electronic medical records system so you can be assured of your privacy.

For psychiatry or neuropsychology appointments:

ASAP:  Please complete a pre-call test by copying the below link into the Google Chrome web browser. 

https://tokbox.com/developer/tools/precall/ 

This will ensure your device and network will be adequate for Telehealth. 

If your device fails any item on the test please call us at 617-259-1895. 

On the day of your appointment: 

5-10 minutes before the start time of your appointment, please copy and paste the follow URL into the Google Chrome web browser 

https://commpsych.doxy.me/meet 

You will utilize this URL for all TeleHealth appointments. Please save a bookmark in Google Chrome. 

You will be asked for your name, please enter your First Name and Last Name and click check in. 

You will then be checked into our digital waiting room, a member of our administrative staff will initiate a video call with you shortly! 

If you have any issues once you follow the link/get set up, please call the office at 617-259-1895. 

** Reminders: ** 

• You must be in Massachusetts and in a private spare where no one else will be present for the duration of your appointment 
• Please have your credit card information on hand, payment will be collected at check-in, or on file. 
• Please make sure you have your phone with you so that your clinician can reach you in the event of any technical disruptions